Ask A Question
Ask your question by entering it here, or choose from the list of frequently asked questions below:
I have been told that there is a delay with my order. When can I expect to receive it?
We always try our very best to get your items to you as quickly as possible. However occasionally, due to circumstances outside of our control, you may experience a small delay.
Where possible we will keep you updated by email and you can also check the status of your order by accessing your account and following the prompts.
Once your item has been sent we will send a dispatch confirmation email to your account.
Most popular FAQs
- How can I pay for my order?
- How do I return an item?
- What is the status of my order?
- What do I do if I have not received ...
- When is payment taken from my account?
- Important notice to Hotmail, GMAIL, YAHOO users
- How do I cancel my order?
- How will I know when my order has been ...
- Where is my order?
- There is an item missing from my order. What ...